Nicci Wright

Customer Success Coach Trainer Implementation Manager @Culture Amp

As a Customer Success Coach at Culture Amp, I will play a vital role in helping our customers unlock the full potential of their people and culture- Collaborated with enterprise customers in EMEA to drive people-centric employee experience strategies by co-creating success plans, providing coaching, and implementing best practices to maximize ROI- Demonstrate a unique blend of empathy for customer problems and a deep understanding of product capabilities to identify opportunities for increased adoption- Developed and executed comprehensive strategies to drive product adoption at scale, leading end-to-end projects such as creating and delivering impactful webinars for EMEA customers.