Nicola Carter
Group Head of Technology Strategy & Architecture @QBE Insurance
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WORK HISTORY
Group Head of Technology Strategy & Architecture @QBE Insurance
EDUCATION
The University of Salford
Bachelor's degree, Business Information Systems
Pendleton College
Business & IT
SKILLS
ABOUT NICOLA CARTER
A Senior Technologist with vast experience across Financial Services, Education and Energy sectors. I have a huge passion for technology and have held a range of different roles throughout my career, resulting in a broad technical skillset, experience working across cultures and in both distributed and matrix environments. I drive digital transformation across the organisation through astute needs analysis, collaborative strategic planning and efficient and effective implementation. I create impact through influencing and cross-functional team collaboration and have delivered continued mentoring to high powered teams.Leadership Leader of the Global Enterprise Architecture community. Also led RSA technology due diligence linked to £9.3bn acquisition of RSA, managing all 3rd party requests related to technology landscape & developing consolidated group-wide view of application & infrastructure architecture to support the transaction. Fully involved in board preparation, strategic planning & governance & regulatory updatesPeople Co-founded RSA Women in Technology forum in 2020, focusing on improving diversity in IT & developing a talent strategy for technical rolesProcesses Ownership & building of in-house development capability in a heavily-outsourced environment, enabling 30 people to onboard within just 12 months & leading to strong, high performing teamsTechnology Managed the delivery and implementation of a robotic process automation solution using UiPath to enable customers to log queries using Salesforce.com, saving 18 hours of work time per weekStrategy Defined digital strategy in a global capacity to streamline the regulatory requirements through increasing efficiencies in leveraging new & existing technologies & solutions across the business Delivery Implemented Data Centre to Cloud Transformation Programme, building the initial cloud strategy, delivering the business case & securing funding of £3m to mobilise the work, then ensuring full lifecycle support
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