Healy

Learning Consultant @Firebrand Training

London, GB

Responsible for a target of over £500k annually in an industry leading training provider, my role is focused on getting the right courses for the right candidates. Doing this means a candidate-centric approach - understanding what they need to achieve and how it is best for them to achieve it. If this matches Firebrands approach, I then make sure they have everything they need to make their decision. Natural curiosity and a willingness to be upfront with a customer when the solution they are looking for might not solve their challenge have contributed to building solid, long-term relationships with clients. An ability to articulate how an alternative solution might better meet those challenges has allowed to me to win and keep them as customers.A versatility helps engagement with customers of any size - from boutique consultancy up to large corporate. High points include:Developing the top 3 legal accountsDeveloped the top defense accountCisco Certified Salesperson CompTia and Microsoft certifications