Nibio Downer
Talent developer, building high achieving retail teams anchored by operational excellence
- Role
- General Manager at Mitchell & Ness Nostalgia Co
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Nibio Downer
Providing guidance and direction in a retail leadership position, focusing in the areas of guest/customer satisfaction (engaging the guest), succession planning & team development (retention & growth), and profitability (financial results) in a manner that promotes an efficient high performing business model. Proven leader in customer lead metrics; guest satisfaction/NPS (net promoter scores), talent retention, and measurable KPI\'s such as; UPT, Average dollar per sale/transaction, and conversion.Results Engagement Actionables Development. Open to exploring retail opportunities and challenges
Experience
General Manager
Sep 2019 — Present
Education
The University of Alabama
Bachelor's degree, American/United States Studies/Civilization
Skills
- Driving Results
- Store Management
- Time Management
- Microsoft Excel
- Management
- Merchandising
- Visual Merchandising
- Sales
- Inventory Management
- Inventory Control
- Loss Prevention
- Store Operations
- Customer Service
- Training
- Customer Satisfaction
- Retail
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