Niamh Kerr
Customer Service Advisor @Wheatley Group
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WORK HISTORY
Customer Service Advisor @Wheatley Group
Glasgow, GB
Respond to customer queries through a variety of channels but primarily over the telephone, ensuring that the query is fully resolved at the first point of contact or by referral to a specialist team. The service focusses on providing advice and guidance on a wide range of housing matters, with enquiries ranging from diagnosing and ordering repairs and giving general housing advice to taking payments and supporting our customers to access the wealth of wrap around services available to help improve their lives and well-being and much more.
EDUCATION
Letterkenny Institute of Technology
Business
Dunlaoghaire Institute of Technology
Bachelor
Marketing Institute of Ireland
2007 Professional
ABOUT NIAMH KERR
Experienced Spa Receptionist with a demonstrated history of working in the hospitality…
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