Niall Oconnor
Product Delivery Team Lead @Reed & Mackay
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WORK HISTORY
Product Delivery Team Lead @Reed & Mackay
Philadelphia, PA, US
Leading a team of technical experts who are focused on supporting our staff and customers, using our proprietary technology and third-party platforms. Managing the day to day running of the Product Delivery team who are providing support for R&M proprietary technology and 3rd Party Self-booking tools. Collaborating with wider Product Team to create content for online learning. Working with the Global Head of Product Operations to set department and individual objectives, conduct regular performance reviews and annual appraisals.
EDUCATION
ABTA Travel and Tourism
NVQ in Travel and Tourism - Intermediate and Advanced
IATA Training
BA 1 & 2 Fares and Ticketing course, RoomMaster / CarMaster / ATOC
ABOUT NIALL OCONNOR
Product Delivery Team Lead at Reed & Mackay Travel
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