Nia Thomas
Organizational Leadership Graduate Student | Higher Ed Professional | Culture & Brand Strategy Enthusiast
- Role
- Department Manager at Nordstrom
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Nia Thomas
Marketing and organizational strategy professional working in suicide prevention and…
Experience
Department Manager
Mar 2016 — Present
Led customer experience initiatives across multiple departments.Progressed from entry-level sales to senior management, overseeing store-wide training and hiring.Managed recruiting, onboarding, and compliance using Workday.Trained over 200 staff in customer service, digital tools, and compliance.
Skills
- Customer Service
- Microsoft Office
- Microsoft Word
- Retail Banking
- Training
- Banking
- Time Management
- Credit
- Retail
- Event Planning
- Public Speaking
- Team Building
- Powerpoint
- Leadership
- Teamwork
- Communication
- General Office Skills
- Typing
- Sales
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