Nia Dickens
Trust Services Professional | MBA (Information Security) | Risk, Compliance & Client Relationship Management
- Role
- Survivor Relations Officer at SECU
- Location
- Rocky Mount, NC, US
- LinkedIn followers
- 500 followers
About Nia Dickens
Finance Professional Transitioning into Tech | Cybersecurity EnthusiastWith over three years of experience in financial banking, I have honed my skills in risk management/compliance, lending, and financial analysis. Holding a Master’s in Business Administration with a concentration in Information Security, I’m passionate about bridging the gap between finance and technology.My journey in finance has equipped me with a keen understanding of how data and technology drive strategic decisions. I thrive on problem-solving and am adept at navigating complex regulatory environments, making me well-suited for roles that require both analytical rigor and technical insight.I am particularly interested in opportunities within fintech and cybersecurity, where I can leverage my financial expertise and information security knowledge to contribute to innovative solutions that safeguard data and enhance user trust. Let\'s connect!
Experience
Survivor Relations Officer
Jul 2025 — Present
Serves as a compassionate and knowledgeable point of contact for credit union employees when assisting beneficiaries, executors, and family members in navigating estate and account resolution following a member\'s passing- Collaborates across departments to maintain accurate records, facilitate smooth transitions, and provide clear, respectful guidance during emotionally sensitive situations- Review and interpret legal documentation including trust agreements, powers of attorney, estate documentation, guardianship orders, and representative payee authorizations- Provide regulatory guidance to internal branch teams regarding fiduciary account administration- Evaluate decedent accounts and determine appropriate account handling based on legal authority and institutional policy- Exercise decision authority regarding account access and documentation validity to ensure compliance and mitigate institutional risk- Serve as a subject matter expert for trust and estate account procedures
Education
North Carolina Wesleyan University
Master of Business Administration - MBA, Management Information Systems and Services
Winston-Salem State University
Bachelor of Science - BS, Business Administration concentration Marketing, Finance minor
2017 — 2021
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