Victor Nhieu
Senior Salesforce Administrator | Marketing Cloud Administrator | Implementation, Training, Change Management
- Role
- Senior Salesforce Administrator at Altres
- Location
- Honolulu, HI, US
- LinkedIn followers
- 500 followers
About Victor Nhieu
As a Salesforce Certified Administrator (SCA), I have a passion for efficiency and solving complex business problems. I have worked with various clients and stakeholders to analyze their business requirements, design tailored solutions, and implement Salesforce features to streamline their processes and workflows.I have also leveraged my teaching to facilitate professional development workshops and training materials. Having received multiple certificates of teaching excellence as an English Language Teacher at ILA Vietnam, I also mentored and coordinated a team of 20 teachers.
Experience
Senior Salesforce Administrator
Nov 2025 — Present · Honolulu, HI, US
SFMC Org Structure & Governance: Led Salesforce Marketing Cloud (SFMC) implementation, defining and configuring Business Units to align brand segmentation, data access, and operating model requirements.• Deliverability & Sender Compliance: Owned SFMC email administration and deliverability setup, including Email Admin configuration steps for compliant sender identity and domain authentication workflows.• Attribution Data Capture: Defined Marketing-to-Sales attribution standards for web leads by specifying field mappings that retain source-detail data (for example, Google Ads) on Lead records, enabling end-to-end tracking from lead creation through campaign execution in SFMC and opportunity outcomes.
Education
Chapman University
Bachelor’s Degree
2014 — 2018
University of Cambridge
CELTA (Certificate in Teaching English to Speakers of Other Languages
2018 — 2018
Skills
- Customer Service
- Professional Phone Skills
- Leadership
- Public Speaking
- Time Management
- Sound Design
- Microsoft Office
- Phone Etiquette
- Film Production
- Social Media
- Microsoft Word
- Video
- Snapchat
- Management
- Photography
- Microsoft Excel
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