Nhi Nguyen
Small Business Account Manager @TELUS Business
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WORK HISTORY
Small Business Account Manager @TELUS Business
Toronto, ON, CA
Manage the full sales funnel in Salesforce CRM, including lead qualification, opportunity tracking, forecasting, and customer lifecycle follow-ups to support data accuracy and marketing attribution.• Leverage Salesforce insights to segment prospects, personalize outreach, and execute targeted campaigns that align with digital marketing and customer engagement strategies.• Build tailored business solutions using customer data to enhance the customer journey, improve conversion rates, and strengthen long-term retention.
EDUCATION
Humber College
Bachelor's degree, Digital business management
ABOUT NHI NGUYEN
Account Manager | Digital Business Management
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