N Hemanth Kumar
Business Analyst@ Accenture|| Jira Administration, SQL Management, System Administration
- Role
- Business Analyst at Accenture in India
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About N Hemanth Kumar
Detail-oriented and proactive Jira Administrator with 2+ years of hands-on experience in…
Experience
Business Analyst
Apr 2025 — Present · Chennai, IN
Monitoring the batches using the Boomi integration tool, Tidal Automation Scheduler and Control-M(BMC).Identified failed jobs and analyzed logs to determine root causes and implement corrective actions.Generating multiple report on daily basis and presentation in the Client meeting.Monitoring SolarWinds for hardware failures, disk full errors, and node down alerts, performing initial troubleshooting, escalating to relevant teams, and following up until issue resolution.Documented standard operating procedures (SOPs) for batch job monitoring and issue resolution.Creating & resolving the ticket using the Service Now ticketing tools.Knowledge on writing the query to fetch the data from the table using the SQL(Structure Query Language).
Education
Sri Venkateswara College of Engineering and Technology, Chittoor
Master of Computer Applications - MCA
2015 — 2018
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