John S. Warren
Incident Manager | Cybersecurity & IT Risk Leader | E-Commerce Governance | Healthcare IT Security | Data Privacy & Compliance (GDPR, CCPA, HIPAA) | Risk Mitigation & Incident Response
- Role
- Incident Manager at HireRight
- Location
- Murfreesboro, TN, US
- LinkedIn followers
- 500 followers
About John S. Warren
Cybersecurity Leader | IT Risk & Compliance Expert | MS Advocate With a mission to make the digital world safer, smarter, and more secure, I’m John Steven Warren Jr. Armed with a Bachelor’s in Network Operations and Security and a Master’s in Cybersecurity, I bring extensive experience in cybersecurity, IT risk, and infrastructure security across industries like healthcare, e-commerce, and enterprise IT. Throughout my career, I’ve led IT security initiatives, optimized risk operations, and enhanced compliance frameworks for large-scale organizations. From managing IT services for users at Acadia Healthcare to driving governance improvements and fraud mitigation strategies in e-commerce, I’ve built a reputation for delivering results in high-stakes environments. My expertise includes incident response, Zero Trust security, regulatory compliance (HIPAA, GDPR, CCPA), and enterprise risk management. Complemented by certifications like CySA+ and CCNA, I thrive on solving complex security challenges and driving innovation in IT governance and cybersecurity. Now, I’m looking for new opportunities where I can apply my expertise to safeguard critical infrastructure, mitigate risk, and lead security transformations. Beyond my professional journey, I advocate for Multiple Sclerosis awareness, symbolized by the ribbon. Let’s connect to collaborate on enhancing cybersecurity measures and strengthening digital resilience. Email Me | LinkedIn | Certifications
Experience
Incident Manager
Apr 2025 — Present · Nashville, TN, US
The Critical Incident Manager is responsible for providing a swift response to major incidents that significantly disrupt business services. The role aims to minimize the adverse impact on business functions and ensure the best possible levels of service quality and availability are maintained. This involves identifying, classifying, and prioritizing incidents, as well as coordinating resources to resolve them as quickly as possible. The Critical Incident Manager also communicates with stakeholders and conducts post-incident reviews to prevent future occurrences and improve the overall incident management process.Responsibilities Key Responsibilities: Incident Identification and Classification: Quickly identify and classify incidents based on their severity and impact on business operations. Resource Coordination: Coordinate resources and teams to resolve incidents efficiently. Stakeholder Communication: Maintain clear and effective communication with stakeholders throughout the incident lifecycle. Post-Incident Review: Conduct thorough post-incident reviews to identify root causes and implement preventive measures. Service Quality Maintenance: Ensure the highest possible levels of service quality and availability are maintained during and after incidents.
Education
Western Governors University
Bachelor's Degree, Network Operations and Security
2019 — 2020
Tennessee College of Applied Technology - Murfreesboro
IT Systems Coordinator, Computer/Information Technology Administration and Management
2015 — 2018
Western Governors University
Master of Science - MS, Cybersecurity and Information Assurance
Siegel High School
Honors Diploma, IT & Math
2004 — 2008
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