Anthony Nguyen
\"In the business of serving other people!\" - Will Guidara
- Role
- Hospitality Associate at Proper Hospitality
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Anthony Nguyen
Dynamic and customer-focused hospitality professional with extensive experience in providing exceptional service and creating memorable guest experiences. Adept at managing front-of-house operations and ensuring smooth coordination between staff and guests. Seeking to leverage proven skills in hospitality management to contribute to a thriving hospitality environment.
Experience
Hospitality Associate
Feb 2023 — Present · San Francisco, CA, US
Manage reservations and seating arrangements to ensure efficient utilization of dining space.• Coordinate with kitchen and serving staff to maintain optimal service flow and minimize wait times.• Address guest inquiries and concerns promptly and professionally, resolving issues to their satisfaction.• Monitored guest satisfaction levels and solicited feedback to continually improve service standards.• Maintain cleanliness and organization upholding the hotel\'s brand image.• Train new team members on service protocols, standards, and customer interaction techniques.
Education
San Francisco State University
Bachelor’s Degree, Hospitality & Tourism Management ; Minor in Business Admin
2011 — 2015
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