My Nguyen
Business Analyst @CMLS
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WORK HISTORY
Business Analyst @CMLS
Collaborate with cross-functional teams to identify areas for improvement in operating processes, gathering user requirements, developing PRDs, prototyping, analyzing metrics, and successfully delivering three new tools that served a team of 35 employees and reduced time by 10%- Assist the leadership team in defining new features, project priorities, roadmaps, and product strategies- Provide support to internal stakeholders throughout the testing phase, including preparing testing environments and gathering testing feedback- Lead the initiative to implement a data analysis process using a set of technical reports and dashboards, facilitating data-driven decision-making processes. Analyzed insights through the company database using SQL and PowerBI- Implement Agile methodology into team project execution, leading initiatives to administer Jira, Confluence, team backlog, sprint planning, and execution.
EDUCATION
Douglas College
Post-Baccalaureate Diploma, Computer and Information System
University of Economics and Law
Bachelor of Business Administration (BBA), Business, Management, Marketing
SKILLS
ABOUT MY NGUYEN
Hi, I\'m My!(pronounced as “me”) I have a passion for solving complex problems and…
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