Ngozi Opene
Health Counselor @Community Service Society of New York
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WORK HISTORY
Health Counselor @Community Service Society of New York
NY, US
As a Health Counselor, I advocate for consumers by ensuring they receive the healthcare services, medical supplies, and insurance benefits they are entitled to. My role involves: • Assisting clients in navigating complex health insurance policies, resolving coverage disputes, and appealing claim denials. • Writing and submitting detailed appeal letters to secure necessary medical services, medications, and durable medical equipment. • Investigating and resolving consumer complaints related to health insurance, medical access, and billing issues. • Communicating with insurance companies, healthcare providers, and state agencies to facilitate resolutions. • Educating individuals on their healthcare rights, coverage options, and available resources. • Providing one-on-one counseling to help clients understand their policies and maximize their benefits. • Keeping up to date with healthcare regulations and insurance policies to offer accurate and timely guidance.
EDUCATION
New York University
Master of Public Health - MPH, Health/Health Care Administration/Management
Georgia State University
Bachelor of Science - BS in Public Health
ABOUT NGOZI OPENE
As a dedicated advocate for health equity, I have committed my career to empowering…
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