Ngan Jenn Tran
BNY | Collateral Management | Global Testing & Business Support
- Role
- Senior Associate, Uat Lead Analyst at BNY
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Ngan Jenn Tran
UAT professional with 5+ years in banking, asset management, specializing in complex…
Experience
Senior Associate, Uat Lead Analyst
May 2024 — Present · Lake Mary, FL, US
User Acceptance Testing (UAT): Conduct functional and regression testing, manage defects, support production implementation, provide training to stakeholders, and offer post-implementation support- Production Support: Serve as the liaison between technology and business operations, addressing escalated issues related to functional BAU processes or system performance- Client Onboarding Support: Act as the expert for inbound/outbound messaging and reporting, supporting both internal and external clients. Facilitate client testing and ensure a seamless onboarding process.
Education
Valencia College
Associate of Arts - AA, Hospitality Administration/Management
2015 — 2018
University of Central Florida
Bachelor of Science in Hospitality Management
2018 — 2020
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