Niall Gallacher
Director, Industry & Business Value @Cyferd
Edinburgh, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2021 — Present
Director, Industry & Business Value @Cyferd
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Advising customers in a number of industries on their Digital Transformation strategies and how to realise genuine value from AI and data as part of wider change and transformation programs.
EDUCATION
1982 — 1986
BSC, Abertay University
BSC Electrical & Electronic Engineering, Electrical, Electronics and Communications Engineering
1999 — 2005
MBA, Strathclyde University
MBA, MBA
SKILLS
Solution ArchitectureGovernanceBusiness Process ImprovementIT ManagementIT OperationsAnalyticsBusiness StrategyVendor ManagementService DeliveryCrmItilCustomer ExperiencePrince2Contact CentersQlikviewStakeholder ManagementBig DataErpIT Service ManagementCustomer IntelligenceChange ManagementCustomer Experience AnalysisCustomer Relationship Management (Crm)OutsourcingManagementUtilitiesBusiness IntelligenceWorkforce ManagementEnterprise SoftwareRisk ManagementTeam ManagementEnterprise Resource Planning (Erp)TelecommunicationsCall CentersManaged ServicesIntegrationBusiness TransformationEnergyResource ManagementCustomer Satisfaction
ABOUT NIALL GALLACHER
Passionate about innovation and digital transformation to drive tangible business value. Building global capabilities, solving complex problems with integrity.
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