Nicola Griffiths

Senior Manager, Account Management, Emea @HackerOne

Chester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2022 — Present

Senior Manager, Account Management, Emea @HackerOne

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Chester, GB

I moved into the Cybersecurity sector and joined HackerOne to lead the account management team. HackerOne provides a range of hacker powered cybersecurity solutions to customers across all sectors, ensuring that their assets are protected throughout the SDLC.Responsible for a team of account managers and renewals specialist, I am responsible for ensuring that revenue expansion and churn targets are achieved.

SKILLS

Address VerificationManagementSales ProcessSolution SellingSoftware as a Service (Saas)Business DevelopmentAccount ManagementSaasMulti-Channel MarketingTelemarketingNegotiationCall CenterManaged ServicesContact CentersChannelSales PresentationsPartner ManagementStrategic PartnershipsSalesforce.comKey Account ManagementCrmSoftware IndustryData CleaningCustomer RetentionProfessional ServicesNew Business DevelopmentLead GenerationCustomer AcquisitionSellingChannel PartnersSalesB2bDirect MarketingDirect SalesEnterprise SoftwareSales Management

ABOUT NICOLA GRIFFITHS

I\'ve spent seventeen years working across sales leadership, account management, business development, and reseller partnerships — building expertise across cybersecurity, fraud investigation, credit and risk management, and data intelligence along the way.Over the last 10+ years, I\'ve led growth sales and customer success teams across UK and EMEA markets — working across cybersecurity and identity data intelligence, and spanning enterprise, mid-market, and SMB. That breadth has given me a sharp instinct for what different customers actually need, and how to build strategies that deliver real retention and expansion, not just short-term numbers.I have experience in:• Building and scaling customer success and growth sales functions from the ground up• Developing retention and expansion strategies across complex, multi-vertical environments• Coaching high-performing teams to consistently exceed targets• Deepening customer relationships at every level — from day-to-day contacts to C-suite• Selling into all verticals with specific experience in insurance, financial services, gaming, retailI am a high achiever that has a proven track record of overachieving targets and work well within both corporates and startups that have an open and honest culture that is inclusive and diverse.#fraudprevention #creditandrisk #cybersecurity #dataintelligence #salesleadership #accountdirector #accountmanegement #businessdevelopment manager #channelpartnermanager #b2b #saas #gtmstrategy #enterprisesales

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Nicola Griffiths — Senior Manager, Account Management, Emea at HackerOne in Chester, GB | Unifers