Nancy Franklin
Salesforce Administration Manager | Business Analyst
- Role
- IT Manager, Salesforce Administration at Pentair
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Nancy Franklin
I am a senior Salesforce.com Administrator, Manager, and Business Analyst with extensive experience in deploying multiple, concurrent projects and providing scalable, secure, and reliable solutions for dynamic business groups. My primary strengths include coordinating and delivering solutions for many business processes and functional teams. I am able to leverage my understanding of various roles, processes and technical frameworks to drive executions that meet customer objectives. My strong business acumen complements my passion for contributing to opportunities for improvement. I enjoy translating business requirements into answers that best leverage Salesforce platforms and products.
Experience
IT Manager, Salesforce Administration
Jun 2019 — Present · Conroe, TX, US
Manage three Salesforce Administrators and collaborate with a Solutions Architect or various project consultants on deployments, installations, and packages. Serve as key Salesforce Manager and Technology owner to align levels and gain executive approval. Key Achievements: Seamlessly transitioned into a different Strategic Business Unit (SBU) with a mature Salesforce.com instance (approx. 2k users) as a result of corporate restructuring and a Consolidation Project of three separate instances.Led the team Administration Team to win an award for exemplary contributions throughout the project lifecycle.
Education
University of Louisiana at Lafayette
BSBA, Marketing, Logistics, Economics
1976 — 1980
Skills
- Business Process
- Competitive Analysis
- Process Improvement
- Sales Operations
- Access
- Customer Service
- Project Planning
- Integration
- Marketing
- Project Management
- Business Development
- Strategy
- Training
- New Business Development
- Business Analysis
- Salesforce.com
- Enterprise Software
- Crm
- Analytics
- Business Intelligence
- Management
- Product Development
- Analysis
- Visio
- Leadership
- Strategic Planning
- Data Analysis
- Customer Relationship Management (Crm)
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