Carl Dunning
Senior Account Executive | Helping SMB and Mid-Market Teams Transform Mobility, CX & Operations with 5G, IoT, SaaS, and AI/ML
- Role
- Senior Account Executive at T-Mobile
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Carl Dunning
Growth is intentional, and so is the way I help businesses achieve it. With over 15 years of experience in SaaS, UCaaS, CCaaS, and wireless mobility, I help organizations turn complex challenges into measurable wins through 5G, AI-powered customer experience, IoT solutions, and data-driven strategy.I partner with SMB and Mid-Market leaders to improve operational efficiency, elevate customer experience, and modernize communication across their entire workforce.My work centers on simplifying CX architecture, reducing cost and operational friction, strengthening field and remote workforce connectivity, and enabling AI, automation, and insights that drive smarter business decisions.Throughout my career, I’ve led teams responsible for multi–six-figure recurring revenue, scaled high-performing SaaS sales organizations across multiple markets, and transformed underperforming accounts using data, automation, and consultative strategy.I’m driven by a passion for AI, data strategy, and building solutions that help companies operate faster, leaner, and smarter.If you\'re exploring ways to modernize mobility, enhance customer experience, or leverage AI for operational impact, I’d welcome the conversation.
Experience
Senior Account Executive
Mar 2025 — Present · San Jose, CA, US
Partnering with SMB and Mid-Market organizations to deliver 5G, IoT, and AI-powered CX solutions that strengthen collaboration, reduce operational friction, and accelerate digital transformation. Leading value-based sales cycles utilizing MEDDPICC, uncovering economic impact and delivering 15–30% cost efficiencies for targeted accounts.
Skills
- Telecommunications
- Wireless
- Customer Relationship Management (Crm)
- Management
- Sales Process
- Selling
- Direct Sales
- Hosted Services
- Solution Selling
- Voice Over Ip (Voip)
- Cloud Computing
- Sip
- Channel
- Call Centers
- Business Development
- Software as a Service (Saas)
- Product Marketing
- Sales Presentations
- Pabx
- Sales Operations
- Customer Retention
- Professional Services
- Customer Service
- Contact Centers
- Lead Generation
- B2b
- Video Conferencing
- Mobile Devices
- Product Management
- Unified Communications
- Managed Services
- Saas
- Enterprise Software
- Cold Calling
- Sales Management
- Pricing
- Account Management
- Telephony
- Strategic Partnerships
- Sip Trunking
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