Neville Letzerich

Chief Marketing Officer @Talkdesk

Greenville, SC, US
EMAILS
n••••••••@talkdesk.com
MOBILE NUMBERS
+19•••••••02

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WORK HISTORY

Aug 2023 — Present

Chief Marketing Officer @Talkdesk

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Greenville, SC, US

I lead the global marketing organization and company-wide sales development initiatives for Talkdesk toward delivering AI-powered modern customer service.

EDUCATION

1993 — 1997

Wake Forest University

BS, Analytical Finance and Accounting

SKILLS

Team BuildingManagementKey Account ManagementSalesforce.comSales EnablementProfessional ServicesConsultingSaasMobile DevicesProduct MarketingStrategyE-CommerceProduct ManagementLead GenerationMergers & AcquisitionsEntrepreneurshipP&L ResponsibilityGo-to-Market StrategyContent ManagementCloud ComputingCrmBusiness StrategyRebrandingEnterprise Content ManagementProduct DevelopmentGeneral ManagementDemand GenerationLeadershipP&L ManagementSalesMarket AnalysisMarketingSales ProcessSolution SellingStrategic PlanningBusiness AlliancesProgram ManagementIntegrationEnterprise SoftwareCompetitive Analysis

ABOUT NEVILLE LETZERICH

As the Chief Marketing Officer at Talkdesk, I lead the global marketing organization and company-wide sales development initiatives for delivering AI-powered modern customer service. With over 25 years of executive leadership experience, I have driven transformation and growth across people, process, and technology in companies ranging from startups to $50B+ in revenue and teams from single digits to hundreds of people.I leverage my advanced communication skills, targeted metrics, and genuine passion to acquire new customers, expand existing customer relationships, and build effective go-to-market channels. I have significant expertise in sales, marketing, product, engineering, P&L management, and mergers and acquisitions. I have extensive experience across SMB to enterprise solutions in organizations such as Cisco, Forescout, Forcepoint, Duo Security, Virtru, and EMC. I have detailed knowledge of cybersecurity, SaaS, and application software solutions. I have also successfully navigated venture capital, private equity, pre-IPO, and publicly traded company scenarios across multiple positive liquidity events. My goal is to create value and impact for Talkdesk and its customers by delivering innovative and scalable solutions that solve real-world problems.

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