Neville Lewis

Operations Improvement Manager @Intellihub Group

AU

Project Manager for Intellihub’s Accelerated Smart Meter Replacement Program, an AER-regulated project delivering the replacement of approximately 4.5 million basic meters with smart meters across the NEM by December 2030.Coordinate extensive stakeholder engagement involving internal teams to manage comprehensive project delivery, including:IT to ensure delivery timelines, coordinated test management (internal and market), solution and integration design and all business requirements considered.SMEs, Field Operations and Compliance to ensure all regulatory and business needs are captured and planned for in delivery.Networks and Retailers are communicated to and all market transaction changes between parties are considered and planned for.Manage a team of business and reporting analysts responsible for identifying and executing over 100+ operational improvement initiatives, delivering annualised savings exceeding and coordinated prioritisation and resource allocation across multiple improvement projects, ensuring alignment with strategic business goals and regulatory compliance (AER).Oversee detailed analysis of impacts and manage the implementation of essential changes to Intellihub’s core processes, systems, resources, and regulatory frameworks in line with AER requirements.Implemented governance and delivery/support structures to enable better team management, throughput and oversight.Lead and manage operational performance improvement through meticulous data-driven analysis, continuous process mapping, and structured reporting methodologies.Provide strategic direction and leadership in regulatory-driven initiatives, ensuring accurate and timely reporting to both internal leadership and external regulatory bodies.Successfully facilitate communication and decision-making across diverse teams, balancing operational business-as-usual demands alongside ambitious project schedules and regulatory milestones.

West Glamorgan Institute

BEng

West Glamorgan Institute

MSc