Nethon Tshisuku

Security Operations Analyst @FNZ

London, GB

Alert Monitoring & Response: Delivered prompt, high-quality responses to alerts, effectively triaging and taking necessary action to ensure smooth operations. Assisted in critical incident investigations, effectively identifying, containing, and mitigating security threats. • Incident Management: Identified, assessed, and resolved incidents in line with established protocols, escalating to internal teams as required to achieve prompt resolutions. Gained expertise in incident response workflows, enhancing threat detection and remediation efforts. • Stakeholder Communication: Proactively managed stakeholder expectations by providing clear and timely updates on incident status and resolution timelines. • Continuous Improvement: Contributed to the ongoing improvement of SIEM detection rules and incident response playbooks. • Additional Projects: Took on additional tasks and projects as required to maintain a stable and reliable production environment.

University of Leicester

Bachelor of Science - BS