Nes Piervil
Compliance Professional | Eager to Leverage Regulatory and Risk Assessment Expertise
- Role
- Operations Manager at Farmers Insurance
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Nes Piervil
With a proven track record in the insurance and customer service industries, I bring a…
Experience
Operations Manager
Jan 2020 — Present · Naples, FL, US
Led a cross-functional team in aligning operational processes with federal laws and regulations, actively engaging with the supervisory committee to prioritize regulatory compliance. • Collaborated with external auditors and state examiners to coordinate and prepare for regulatory audits, resulting in consistently positive feedback and compliance ratings, with an average compliance rating of 95% and a positive feedback rating of 83%. • Implemented process and system redesign initiatives to improve business processes and create greater operational efficiency, resulting in a 20% reduction in costs.• Evaluated and monitored controls within the agency\'s operations, reducing exposure to potential losses and ensuring compliance with policies, procedures, and state laws.
Education
Florida Atlantic University
Bachelor's Degree, Political Science and Government
2013 — 2017
Western Governors University
Master of Business Administration - MBA, Computer/Information Technology Administration and Management
Lely High School
High School, n/a
2009 — 2013
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