Bryan Ravi Nesmith

Senior Territory Business Manager @Premium Retail Services

Portland, OR, US

My main objective is to ensure continuity of Google displays which enhances the consumer\'s experience when visiting a local retailer. I bring value daily to the brand by providing direct feedback from the field in real time. Our team is incredibly diverse and works tirelessly to launch and support innovative solutions. My directives begin with both safety and cleanliness and end when functionality leads to a forever customer. • Enhanced the customer experience by installing and maintaining the freshest demos and displays in 80 retail stores throughout the Pacific Northwest. • Provided advanced troubleshooting techniques using critical thinking and focused communication to effectively repair complex hardware and software applications.• Built and maintained effective working relationships with store associates and management at 20 Home Depot, 10 Lowes, 25 Best Buy, 5 Costco, and 10 Verizon locations.• Took ownership of the merchandising standards in all channels and all verticals for products on displays in the Pacific Northwest; Oregon, Washington, and Alaska. This included launching products, setting, and striking special events.• Provided daily market intelligence via mobile real time reporting.• Posted key competitive metrics and insights on social media and lead C-suite level presentations to promote growth and foster new innovation for field operations.(Dec 2021 Present) Google Field Technician / Google Visual Merch Manager(2019 - Nov 2021) Tier 2 Field Technician & Zone Leader - Network Support, Hardware Assembly, Software Updates and Installation(20••••19) Oculus/Facebook(20••••17) Lenovo (Greater Oregon)(20••••16) Part-Time - Visual Merchandising (California and Colorado)(20••••13) Monster/Beats by Dre (Colorado)

East Union High School

Diploma

California State University, Monterey Bay

Global Studies and International Business

University of Phoenix

Bachelor's of Science