Neslihan Acar
Business Analyst @Zalando
Berlin, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2019 — Present
Business Analyst @Zalando
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Customer Experience & Operations - Take full ownership for steering KPIs related to customer satisfaction drivers - Derive actionable insights from data analysis and find solutions to support Zalando strategy - Synthesize and present performance figures to senior management - Support strategic discussions around customer experience and, business opportunities - Challenge the status-quo, suggest improvements of processes, reports and tools
SKILLS
Business Process Improvement• Language: Turkish (Native)EnglishPiyasa AraştırmasıGoogle Adwords• IT Skills: Advanced Microsoft Office (Advanced Excel Certificate), MinitabPowerpointMicrosoft OfficeProject ManagementStratejiIngilizceSapEnglish (Advanced, Ielts:7)Microsoft ExcelSolidworksSolidworks, Visual C++, Matlab, ArenaEkip ÇalışmasıProje YönetimiAnaliz
ABOUT NESLIHAN ACAR
Bi-Lingual engineering undergraduate completed an MBA in Global Business. Excellent…
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