Nerwaya Zongo-Naba
IT & Systems | Business Operations | Process Optimization | Integration | Digital Transformation | Operational Strategy | Strategic IT Planning | Tech-Driven Innovation | Entrepreneurial Thinking
- Role
- IT Systems Manager at Knighted
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Nerwaya Zongo-Naba
Technology is only as powerful as the operations it supports. That’s the mindset I bring as an IT Systems Manager with 10 years of experience optimizing systems, leading cross-functional teams, and bridging the gap between tech and business to deliver scalable impact.I’ve built my career at the intersection of Information Technology and Business Operations, where systems thinking meets practical execution. I thrive on solving real-world challenges, whether it’s streamlining workflows, integrating platforms, or building systems that scale with the business.Whether in high-growth startups or enterprise environments, I’ve led business initiatives across IT support, systems integration, and process optimization, improving performance while empowering people.My perspective is shaped by both corporate and entrepreneurial experiences. Each one reinforces my belief that scalable systems begin with clear intent and relentless curiosity. I lead with agility and a builder’s mindset, whether I’m designing IT solutions or rethinking operations.Outside the office, I stay hands-on with emerging tech, DIY experiments, and AI tools. I do it not just to stay sharp, but because I genuinely enjoy exploring how things work and sharing what I learn.Always eager to connect with fellow technologists, business leaders, and anyone passionate about using technology to solve real problems.Focus Areas: IT Systems Management | Business Operations | Systems Integration | Process Optimization | Enterprise Technology | Digital Transformation | Workflows & Automation | Technical Leadership | Entrepreneurial Thinking
Experience
IT Systems Manager
Jul 2025 — Present · Dallas, TX, US
Responsable des opérations informatiques pour une entreprise dans les domaines des jeux professionnels et de l\'hospitalité. Assure la liaison entre les opérations régionales de Champions Club Texas et l\'entreprise mère, en combinant gestion stratégique et mise en œuvre technique directe.Assure la gestion de l\'infrastructure technologique, des systèmes d\'information d\'entreprise (SaaS, SIRH, MDM), des plateformes cloud et de l\'IA, tout en assurant l\'alignement avec les normes d\'entreprise et la sécurité.
Education
Brooklyn College
Master's degree, Management Information Systems, General
2018 — 2020
American Language Communication Center
ESL Certificate, English as Second Language (ESL)
2016 — 2017
Institut Burkinabé des Arts et Métiers (IBAM)
Bachelor's degree, Computer/Information Technology Administration and Management
2011 — 2014
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