Nerissa Mursalim
- Role
- Vendor Relations Manager at Invitation Homes
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Nerissa Mursalim
Versatile operations and vendor management professional with over a decade of experience…
Experience
Vendor Relations Manager
Jun 2022 — Present
Actively liaise with key partners to achieve mutual business growth by focusing on developing their relationship with Invitation Homes. Position strategic partner offerings when communicating directly with customers. Efficiently review contracts as part of mitigating organizational financial exposure. Assess vendor performance and address issues to avoid substandard projects, as well as to ensure maximum profitability for all partners. Lead in-person and virtual partner meetings to review KPIs, expectations, and partner concerns. • Act as a liaison between customers and other departments to communicate information. • Effectively optimized systems for vendor accounts receivables and credits to meet company standards. • Over tenure, augmented customer satisfaction scores through keen conflict resolution and assist with market business planning.
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