Neptali Torres

Customer Experience Manager @ The Home Depot | JD in Immigration

Role
Customer Experience Manager at The Home Depot
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Neptali Torres

Dynamic and results oriented business professional with extensive experience in retail leadership, sales, and customer service. Proven track record of driving business growth, leading high performing teams, and implementing process improvements. Fluent in English and Spanish with a strong foundation in management, team development, and operational excellence. Currently pursuing a law degree while leveraging over seven years of experience at The Home Depot.

Experience

  1. Customer Experience Manager

    The Home Depot

    Sep 2023 — Present · Austell, GA, US

    Responsible for enhancing store operations and driving customer service levels through effective associate pairing and problem resolution. Implemented processes to improve overall store efficiency, ensuring an optimal customer experience in a high-traffic environment. Successfully adapted to the Atlanta market’s unique demands, managing teams in a high-pressure environment where store visits from executives are frequent

Education

  • Georgia State University

    Doctor of Law - JD, immigration

  • The University of Tulsa College of Law

    Doctor of Law, Pre-Law Studies

  • Rogers State University

    Bachelor of Business Administration - BBA, Business Administration and Management, General

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Neptali Torres — Customer Experience Manager at The Home Depot in Atlanta, GA, US | Unifers