Nelson Nieves
Sr. Learning Associate @ Capital One | Trainer Talk certified
- Role
- Sr Learning Associate at Capital One
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Nelson Nieves
My mission is to empower learners with the knowledge and skills they need to succeed in their roles and achieve their goals. I have a proven track record of facilitating virtual and in-person training for enterprise salesforce, leadership, account management, network design, and indirect sales, as well as contact center and customer service teams. I have also led and contributed to multiple training projects, involving curriculum development, content creation, delivery, and evaluation. Additionally, I have bilingual skills in English and Spanish, which enable me to reach and connect with diverse and global audiences.
Experience
Sr Learning Associate
Apr 2024 — Present
Skills
- Vendor Management
- Management
- Unified Communications
- Ucaas
- Salesforce.com
- Technical Product Training
- Solution Selling
- Voice Over Ip (Voip)
- Coaching
- Mpls Vpn
- Sales Process
- Voip
- Call Center
- T1
- Instructor-Led Training
- Leadership
- Customer Satisfaction
- Training
- Public Speaking
- Sales Training
- Direct Sales
- Business Process Improvement
- Customer Retention
- Telephony
- Enterprise Software
- Sales
- Selling Skills
- Customer Service
- Development & Delivery of Training
- Mpls
- Carriers
- Call Centers
- Sd-Wan
- Vls
- Customer Experience
- Telecommunications
- Account Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.