Nelson Baldwin

About Nelson Baldwin

As an Account Manager at Elite Technology, I’m proud to partner with some of the world’s most successful law firms to help them run smarter, faster, and more profitably. Elite’s mission is to empower firms with the financial and operational clarity they need to make confident, data‑driven decisions.In my role, I focus on building strong, strategic relationships with C-Level executives, ensuring they get the full value of our cloud‑based financial management and business operations solutions. From billing and invoicing to payments, reporting, and analytics, I help firms streamline workflows, increase efficiency, and unlock insights that drive long‑term success.

Experience

1. Account Manager

   Elite Technology

   Jan 2026 — Present · Seattle, WA, US

   I partner closely with clients to reduce friction in the work to cash process. Using Elite’s native SaaS platform to automate workflows, improve billing and collection rates, and increase security to deliver higher firm profitability. Elite 3E is the Financial system at the heart of the world\'s most successful law firms.

Education

• Arizona State University

  Bachelor of Arts (B.A.), Communication, General

  2000 — 2004

Skills

• Sales Operations
• Customer Retention
• Customer Satisfaction
• Training
• New Business Development
• Lead Generation
• Communication Skills
• Cold Calling
• Solution Selling
• Salesforce.com
• Customer Relationship Management (Crm)
• Channel Sales
• Saas
• Account Management
• Data Analysis
• B2b
• Business-to-Business (B2b)
• Data Entry
• Direct Sales
• Sales Presentations
• Crm
• Postal Regulations
• Sales Process
• Sales
• Business Development
• Software as a Service (Saas)
• Phone Etiquette
• Conflict Resolution