Nelson Rosa

About Nelson Rosa

Director of T-Mobile express store format for the Mid Atlantic. In my current role I lead a retail field leadership team spanning across 10 states. Our focus is to make Metro by T-Mobile the clear leader in the prepaid segment, leveraging T-Mobiles industry leading network to connect customers to their world. High-integrity executive with 19+ years of experience leading multi-channel wireless organizations, driving enterprise-wide cultural transformations. A visionary leader who inspires others by fostering a \"never stop growing\" philosophy. Specializing in building elite, inclusive teams that drive results in key KPIs while taking market share from industry rivals. I am a champion for innovation who takes risks that challenge the status quo, expertly navigating complex third-party retail landscapes, utilizing influence and collaboration to align partner goals with corporate strategy. Fostering deep cross-functional trust, influencing beyond my immediate organization, bridging gaps between field teams, HQ, and marketing. I am a proven architect of high-caliber culture where talent development and collective success serve as the primary engines for market excellence.

Experience

1. Director, Market Sales Express

   T-Mobile

   Sep 2024 — Present

Education

• Colorado Technical University

  Master of Business Administration - MBA, Business Administration and Management, General

• Colorado Technical University

  Bachelors , Business Development

Skills

• Talent Management
• People Development
• Driving Results
• Retail Merchandising
• Loss Prevention
• Recruiting
• Strategic Thinking
• Retail Sales
• Building Relationships
• Retention Strategies
• Customer Focus
• Operations Management