Nelson J.

About Nelson J.

Since 1996, JJFabrication has been a trusted name in delivering premium steel materials tailored for diverse applications. With expertise in designing and manufacturing steel products like staircases, charupadi, handrails, gates, compound walls, grills, room separators, window grills, and balustrades, the company stands out for its unwavering commitment to quality and innovation.At the heart of JJFabrication’s success is their dedication to excellence. Every product is crafted in strict adherence to industry standards, undergoing rigorous quality checks to ensure durability and precision. The team of skilled professionals closely monitors each fabrication process, ensuring that every detail reflects the company’s hallmark of reliability and superior craftsmanship.Driven by a client-first philosophy, JJFabrication places customer satisfaction at the forefront of its operations. The company offers tailored solutions that meet international quality benchmarks, alongside transparent dealings, ethical practices, and flexible payment options. This approach has earned them a loyal customer base nationwide and cemented their position as a leader in the steel design industry.With a mission to redefine excellence in steel design, JJFabrication continues to set new standards in quality and service. Their focus on innovation, customization, and client trust has solidified their reputation as a dependable and forward-thinking brand.For over two decades, JJFabrication has blended tradition with modernity, crafting steel solutions that stand the test of time. Their enduring commitment to quality and customer satisfaction ensures they remain a beacon of reliability in the steel design landscape.

Experience

1. Account Coordinator - Cs, Om

   Deluxe

   May 2025 — Present

   Accounts Coordinator – Customer Service & Order Management SpecialistResults-driven and detail-obsessed Accounts Coordinator with a proven track record in Customer Service and Order Management. I bring over 9 years of hands-on experience in handling end-to-end order-to-cash processes, invoice coordination, client account management, and cross-functional collaboration. Known for my exceptional organizational skills, I thrive in high-volume, fast-paced environments where accuracy and customer satisfaction are non-negotiable.At the core of my work ethic is a passion for solving problems, optimizing workflows, and making life easier for both clients and internal teams. I’m a master at managing order processing, account reconciliations, data entry, and client communications — all while maintaining a cool head under pressure.Proficient in tools like Excel (VLOOKUPs, PivotTables), SAP, CRM systems, and cloud-based order platforms, I’ve helped reduce processing errors by over 30% and consistently meet tight SLAs. Whether supporting sales teams or finance departments, I’m the dependable go-to person who ensures nothing slips through the cracks.Currently seeking to bring my commitment to precision, client service excellence, and process efficiency to a respected organization like Deluxe, where I can grow, contribute, and exceed expectations. “The bridge between customer needs and operational excellence – I don’t just coordinate accounts, I make them flow.”

Education

• Kristu Jayanti University

  Bachelor of Commerce (BCom), Finance, General

  2013

• Kristu Jayanti University

  Higher National Diploma, Business Administration and Management, General

• Kristu Jayanti University

  Post Graduate Diploma FA, Financial Administration

• Kristu Jayanti University

  Diploma of Education, Business Administration and Management, General

• Kristu Jayanti University

  Post Graduate Diploma, Financial Administration

• Kristu Jayanti University

  PGDA, Administration

• Seventh Day Adventist Higher Secondary School

  High School Diploma, English Language and Literature/Letters

  1994 — 2005

• Co-Operative Arts and Science College Thrissur

  Commerce

  2010 — 2012