Nelka Galhena
Senior Client Care Analyst @RBC
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WORK HISTORY
Senior Client Care Analyst @RBC
RBC Performance Recognition - Team Award Q1, 2026 RBC Community Leadership Award - Nominee (Individual) Q1, 2026
EDUCATION
University of Sri Jayewardenepura
B.Sc in Marketing Management (Special)
OpenArc Campus
Diploma in Desktop Publishing
Fanshawe College
Postgraduate Certificate
ABOUT NELKA GALHENA
Finance and client solutions professional with experience across banking, management accounting, product development, and account management. Currently part of Credit Management & Recoveries at RBC Royal Bank, contributing to client care, operational excellence, and team performance in a high-impact environment.Prior to banking, worked with global brands including Nike, Fila, DIM, and Lovable, supporting financial analysis, product strategy, pricing, and business performance.A Chartered Professional Accountant (CPA Ontario) and Chartered Global Management Accountant (CGMA) with a passion for continuous learning, collaboration, and delivering meaningful outcomes for clients, teams, and communities.
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