Neli Kovacheva
Generative AI Specialist | LLM Fine-Tuning & Data Annotation Contributor | Driving AI Development
- Role
- Business Support Coordinator at Mercor
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About Neli Kovacheva
I’m a business operations and project management professional with over 10 years of…
Experience
Business Support Coordinator
Sep 2017 — Present · Jersey City, NJ, US
Provided operational support for a family-owned professional education events business, enhancing efficiency and driving expansion, without official employment.• Achieved a 30% annual growth rate by analyzing client needs and restructuring pricing and service packages to align with market expectations.• Streamlined operations by creating and managing a comprehensive database, improving data analysis, administration, and invoicing efficiency. • Cultivated partnerships by securing new collaborators and renegotiating agreements, enhancing service offerings and improving cost efficiency.• Reviewed and optimized existing processes, leading to increased efficiency, improved service delivery, and high-quality standards, ultimately enhancing customer retention.
Education
Central European University
Master in Business Administration (MBA), Finance, General
MIT Professional Education
Course, No Code AI and Machine Learning: Building Data Science Solutions
Università Cattolica del Sacro Cuore
Master's Degree, European Studies and Global Affairs
Budapest University of Economics and Business
Bachelor of Business Administration - BBA, Business Administration and Management, General
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