Nelia Borcea
Business Process Improvement Specialist @Acea
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WORK HISTORY
Business Process Improvement Specialist @Acea
Roma, IT
Stakeholder interviews: conduct interviews with different business areas, including staff and corporate, to gather feedback and identify the most valuable processes for improvementProcess optimization: define the as-is scenario, identify the main pain points of the process, find possible solutions, and design a new process to meet the stakeholders needsDelivery and monitoring: provide support to the business, internal or external supplier to implement solution identified in revised processes, such as support in writing functional requirementsMonitor the progress of all deliveriesMake or buy analysis: analyzed external costs and identified highvalue activities for internalization
EDUCATION
Sapienza Università di Roma
Master's degree, Management Engineering
Liceo Scientifico L. Spallanzani
Diploma, Scientifico
Sapienza Università di Roma
Bachelor's degree, Management Engineering
SKILLS
ABOUT NELIA BORCEA
Planner & Controller, with 9 years of experience maturated in supply chain areas…
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