Nekhaa Umapathy
Customer Success Associate @CustomerLabs |Account Management | Customer Onboarding |Churn Management | SaaS |
- Role
- Customer Success Associate at CustomerLabs ❤️ 1P Data OPs
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Nekhaa Umapathy
Empowering eCommerce Performance Marketers | Specialist in First-Party Data OperationsHi there! Nekhaa here, a human at CustomerLabs Inc. My journey into the exciting world of eCommerce has been all about helping performance marketers like you harness the power of first-party data to achieve fantastic results.My Story:I kicked off my career with a B. Tech degree and quickly discovered my passion for Revenue Operations. At Customer Labs, I\'ve had the privilege of working with amazing eCommerce performance marketers, building strong relationships, and driving revenue growth.What I Do:In my role, I focus on two key areas that can transform your campaigns:1. Lifetime Server-Side Cookie: Picture this – being able to track your customers\' journeys with 30% more accuracy! It\'s like having a superpower that lets you see the true impact of your efforts and make smarter decisions.2. Advanced Conversion Events: Ever dreamed of increasing your ROAS by 37%? With purchase-based value events, it’s totally possible. It\'s like finding a hidden treasure in your ad spend!Why Connect with Me?I get the unique challenges and goals of eCommerce performance marketers. My approach is straightforward: I listen to your needs, offer data-driven strategies, and focus on delivering results that matter. Plus, I love making our interactions fun and engaging!Let’s explore how first-party data can drive your eCommerce business forward. Reach out to book a call – I’m excited to connect with you and have some fun along the way!
Experience
Customer Success Associate
Oct 2024 — Present · Chennai, IN
Education
Anita Methodist Matriculation higher secondary school
High School Diploma
2019 — 2020
Amet University Chennai
Bachelor of Technology - BTech
2020
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