Neil Williams
Product Lead @Tyl By Natwest
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WORK HISTORY
Product Lead @Tyl By Natwest
GB
Leading the evolution of Tyl’s ISV partner strategy. Onboarded Tyl\'s first integrated card-not-present ISV- Founding member of the AI working group. Ran an organisational-wide process to identify and select initial AI use cases. 5 projects green-lit- Designed value scoring methodology used for all product initiatives- Designed the future payment platform to deliver unified SME payment experiences, enable rapid ISV integrations, mitigate supply-chain risk, and pivot from growth to value- Led the core payments strategy team, enhancing core acquiring and PSP capabilities- Delivered ‘Payit-Tyl’ Open Banking integration at a critical stage, launching a successful pilot- Created business case and conducted market research to identify key UK omnichannel ISVs- Refreshed eCommerce product strategy and delivered a consolidated roadmap- Strong advocate for Agile/SAFe ways of working, embedding best practices across teams.
EDUCATION
University of Sunderland
BA (Hons), Business Computing
SKILLS
ABOUT NEIL WILLIAMS
Senior commercial product leader with 20+ years in the payments industry, specialising in omnichannel strategy, ISV partnerships and platform development. Proven ability to design and deliver unified payment experiences, drive revenue growth, and manage complex partner ecosystems. Known for a servant leadership style that empowers teams and delivers results in high-stakes environments. Seeking leadership roles shaping the future of omnichannel payments.An outcome-focused mindset with a track record of delivery against stretch targets. I enjoy creating and leading mature, performant, customer-focused product teams. Interests include ‘tech’, sci-fi, education and mental health advocacy.
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