Neil Robert Crawford
IT Support Specialist @Dignus Group
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WORK HISTORY
IT Support Specialist @Dignus Group
Walsall, GB
Manage IT Incidents and Requests Deliver IT Projects Deliver the IT Induction to management level staffKeep abreast of technological advancements where appropriate to the roleManage supplier relationships and perform regular service reviews• Help deliver new application projects into the businessPerform IT Inductions with new staffContribute to knowledgebase on SharePointProvide an overview to new staff in the correct use of applicationsCompliance – Ensuring all products are patched up to date, in support and secure in line with supplierrecommendationsParticipate in change/implementation planningOwn Incidents and requestsStrong focus on customer satisfactionContribute to Application and Infrastructure risk RegisterManage configuration of mobile devices (Nourish and other apps)Manage telephony platform
EDUCATION
London Metropolitan University
Music technology diploma
SKILLS
ABOUT NEIL ROBERT CRAWFORD
Over 30 years experience working in the private and pubic sector in IT also working as a…
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