Neil Mingo

About Neil Mingo

Asset Protection | Investigator | Director | USAF Veteran | Superintendent | Instructor | Retail Management | Educator

Experience

1. Market Investigator

   Family Dollar

   May 2022 — Present · Atlanta, GA, US

   Regional Investigator trainer for all new onboarded investigators. Conducts Monthly Stores LP Audit and reports audit findings to Corporate Management. Advises/consults with Store Managers on improving the in-store experience based on store audits. Trains Store Managers on procedure and compliance to include Cash Management, Loss Prevention, Physical Security, Safety, Robbery Prevention, Product Freshness and Display Compliance. Plans and facilitates storewide meetings to review procedures/policies with Asset Protection Specialists (APS). Proficiently utilizes exception reporting (XBR & SAER) and partners with Corporate Sales Audit Department to monitor Regional Cash and Sales (OIS) losses and investigate cash or inventory loss trends. Monitors/manages Region’s Target Program and weekly exception reporting to improve the market’s stores inventory results. Conducts surveillances using Loss Prevention I-Verify and DVR to identify/escalate potential internal integrity issues, safety concerns, fines, lost sales and others. Conducts Loss Prevention Quality Store Visits (LPQSV) including Honesty Conversations with store’s team members. Ensures that Store’s Asset Protection Equipment is in good working order and is being utilized effectively, including CCTV, Interactive CCTV, Exit Alarms, Burglar Alarms, Safes, Drop Boxes and Checkpoints. Reports suspected fraudulent activity to Loss Prevention Business Partners.

Education

• Touro University California

  Master of Education - MEd

• Wayland Baptist University

  Bachelor of Education - BEd