Neil John
Leader at Cisco | Driving Strategic Progress & Team Development for Exceptional Customer Experience
- Role
- Leader, High Touch Technical Services - Customer Delivery at Cisco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Neil John
At Cisco, my leadership is defined by a steadfast commitment to strategic innovation and…
Experience
Leader, High Touch Technical Services - Customer Delivery
Jan 2023 — Present · Karnataka, IN
Led a team of 30+ Engineers and Subject Matter Experts to deliver support for Switching, Routing, & SDWAN technologies across Asia Pacific, Europe, and America. Developed internal technologists to enhance relationships with Engineering and Theater Leadership, driving better customer experiences. Implemented cost-saving measures and modifications to achieve Best in Industry \"Delivery Excellence\" structure.
Education
Sardar Patel University, Vallabh Vidyanagar
Bachelor's degree
1998 — 2001
Skills
- Management
- Requirements Analysis
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