Neil Jain

Technology Delivery Lead, Business Shared Services Technology Solutions @TD

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2016 — Present

Technology Delivery Lead, Business Shared Services Technology Solutions @TD

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EDUCATION

2008 — 2008

University of Toronto - Rotman School of Management

Certificate, MBA Essentials for Managers

2017 — 2018

University of Toronto

Certificate, Strategic Management of Enterprise IT

2009 — 2010

University of Toronto

Entrepreneurship 101 Course at MaRS

1999 — 2003

University of Toronto

BASc, Computer Engineering (Honours)

2011 — 2013

Canadian Securities Institute

Financial Planning core curriculum (basis for CFP Certification)

2006 — 2007

Université Laval

Certificate, French as a Foreign Language

SKILLS

ManagementChange ManagementTeam LeadershipStrategySocial Media OutreachBusiness ProcessEvents OrganizerSocial Media IntegrationBusiness Process ImprovementIvrPublic SeminarsNetworkingCustomer ExperienceAnalysisSocial Media MarketingCustomer InsightSpeech RecognitionStrategic Financial PlanningStrategic PartnershipsAnalytical SkillsEntrepreneurshipBuilding RelationshipsCustomer Experience AnalysisCustomer Relationship Management (Crm)LeadershipGoogle AnalyticsPersonal Financial PlanningCross-Functional Team LeadershipFrenchWorkshop FacilitationLong-Term Customer RelationshipsSocial Media StrategistBusiness StrategyProcess ImprovementFinanceCrmAdvisory BoardsProject ManagementTrainingTime Management

ABOUT NEIL JAIN

Plain English version: I like to analyze and strategize to make the best decisions. I love change when it\'s for the better. I\'m a stickler for high quality and for delivering the best customer experience. I believe preparation and punctuality make a big difference. I\'m an entrepreneur at heart. Professional version: Improved customer experience and delivered savings for telecom and financial services companies Entrepreneur with experience in financial advice as well as social media strategy and execution Computer Engineering degree, specialization in communication networks and proficiency in French

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