Neil Heaybourne

Head of Operations - Bess Asset Management @Zenobē

London, GB

As the Head of Operations and Asset Management at Zenobe, I have end-to-end accountability for the performance, reliability, and commercial optimisation of a portfolio of battery energy storage assets. I combine strategic oversight, operational excellence, and commercial acumen to maximise value, mitigate risk, and drive sustainable growth. I am experienced in leading high-performing teams, shaping operational strategy, and influencing cross-functional decision-making, preparing me to step into a Director-level role.Key Responsibilities:Lead full lifecycle management of operational BESS assets, from commissioning to mid-life investment and end-of-life strategy.Negotiate and manage high-value O&M and service contracts, ensuring alignment with strategic objectives and portfolio performance targets.Drive operational performance and efficiency, implementing data-led strategies to exceed KPIs.Define and enforce robust O&M frameworks, ensuring statutory compliance, safety, and environmental excellence.Optimise resource allocation between in-house teams and subcontractors for cost-effective, high-quality delivery.Build, mentor, and lead the operations and maintenance team to meet current needs and future growth.Manage subcontractor performance to maximise reliability and operational uptime across the portfolio.Collaborate with Product and Technology teams to influence system design, software development, and innovation.Partner with Commercial Analytics to enhance monitoring, reporting, and automated performance alerting.Analyse asset data to inform capital investment decisions and long-term portfolio planning.Champion a proactive safety, quality, and environmental culture through audits, risk assessments, and site leadership.

University of Portsmouth

Bachelor of Engineering - BEng