Neil Bajaj

Vice President Transaction Manager Transaction Capture Senior Manager - Icm Quality Control @Citi

Plano, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2022 — Present

Vice President Transaction Manager Transaction Capture Senior Manager - Icm Quality Control @Citi

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Supervises the daily management and operations of Quality Control’s aspect within Institutional Credit Management’s remediation program and process controls- Manage multiple different processes across 5 different lines of business including the QC of live deals, Remediation deals and Collateral deals- Worked specifically with the energy, power and commodities division as well as automotive, transportation and logistics division- Performed AI user acceptance testing and iterative prompt tuning to enhance model performance and efficiency while improving system usability and alignment with business needs to optimize accuracy and performance- Partnered with business line stakeholders to structure and review commercial loan agreements, analyzing documentation and credit terms to ensure compliance, mitigate risk exposure, and support client needs- Conducted cash flow and financial statement analysis to assess borrower repayment capacity, applying risk grading methodologies to evaluate portfolios and strengthen credit quality monitoring- Collaborated with credit officers, underwriters, and relationship managers to evaluate lending proposals, identify risk factors, and streamline credit approval workflows for speed, accuracy, and compliance- Owned the governance process for North America Quality Control CBIB- Put together and delivered monthly governance decks to LOB stakeholders- Quality checked individual remediation and live files for commercial banking deals- Managed enterprise level projects dealing with federal compliance and bringing data quality up to Quality Control standards for legacy Remediation deals (Y14)- North America Quality Control Collateral Head – Owner of the North America Quality Control Collateral process end to end- Worked 15+ process improvement processes end to end- Manage 8+ fulltime employees from the AVP and VP level- Developed and placed controls into place to ensure functions and business operations ran flawlessly

EDUCATION

2002 — 2006

University of North Texas

Bachelors of Business Administration, Real Estate

2002 — 2006

University of North Texas

Bachelors of Business Administration, Marketing

SKILLS

Business Process ImprovementUnderwritingValuationPortfolio ManagementLoansServicingProcess ImprovementRisk ManagementProcess DesignLeadershipLeadership DevelopmentMortgage BankingFinancial ServicesInvestmentsFhaCustomer ServiceResidential MortgagesMortgageCustomer RelationsRelationship ManagementRetail BankingLoss MitigationProcess ImplementationMortgage LendingCall CenterCredit CardsDocumentationCommercial BankingRefinanceProblem SolvingLoan ModificationsAsset ManagementCoachingAnalysisCreditFinanceLoan ServicingLoan OriginationDefaultFinancial Analysis

ABOUT NEIL BAJAJ

Dedicated, hardworking and results driven professional offering progressive management…

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