Neil Agate
Business Improvement & Insight Manager @Emovis
Widnes, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2019 — Present
Business Improvement & Insight Manager @Emovis
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Runcorn, GB
SKILLS
Process ImprovementManagementTeam BuildingRetail BankingCollectionsOperations ManagementComplaintsCustomer ServiceData AnalysisContact CentersStakeholder ManagementTeam LeadershipCoachingService DeliveryCustomer ExperienceMicrosoft ExcelLeadershipTransaction ProcessingPpiCognosExcelMicrosoft OfficeBankingTransactional BankingTeam ManagementInformation ManagementAnalysisRemediationPerformance ManagementFinancial ServicesCall CentersAccess
ABOUT NEIL AGATE
Delivering impactful and sustainable improvements. Successful Lean Six Sigma Black Belt, delivering award winning strategic change initiatives that deliver efficiencies, increased revenues and improved customer and employee experiences. Have delivered projects including; mobile app, robotic process automations (RPA), multilingual chatbot and webchat, using data to make smart enforcement decisions and process automation.
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