Neil Wurtz
- Role
- Director Customer Success - Security at Microsoft
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Neil Wurtz
As the Americas Customer Success Security Leader, at Microsoft, I lead the Americas…
Experience
Director Customer Success - Security
Sep 2022 — Present
Lead South Region Security Customer Success Unit (CSU) business, including ownership of ~$50M Security Consumption and ~6M E5 Security MAU (MDO, MDE, AADP2) licensing across 250+ customers -Actively foster cross functional relationships that inform priorities for realignment of operating model and business objectives and to level set on function specific efforts, clarify expectations, and calibrate outcomes to optimize impact -Facilitate significant, C-Level conversations to surface potential gaps in security methodologies, formalize planning, and encourage key Security initiatives that reinforce product confidence, support Partner engagement, and deepen strategic relationships -Lead with compassion to maintain morale and productivity through substantial restructuring, procedural ambiguity, and an unpredictable and evolving technical landscape -Implement strategies that incentivize the pursuit of technical dexterity as an avenue for career growth/advancement to improve the team\'s collective value, acumen, capacity and adaptability -Enable organizations growth and readiness by leveraging individual skills and specialties, with proactive identification of opportunities for legacy roles to adapt to projected changes by building cross-role partnerships
Skills
- System Administration
- Storage Area Networks
- Microsoft Sql Server
- Technical Support
- Servers
- Windows Server
- Information Assurance
- Project Management
- Disaster Recovery
- Dns
- Infrastructure
- Cisco Technologies
- Troubleshooting
- Vulnerability Assessment
- Vmware Infrastructure
- Cisco Routers
- Information Security
- Management
- Enterprise Architecture
- Network Administration
- Enterprise Software
- System Deployment
- Software Installation
- Vmware Esx
- Business Continuity
- Data Center
- Information Security Management
- Scom
- Project Delivery
- Information Technology
- Integration
- Security+
- Firewalls
- Citrix
- Blackberry Enterprise Server
- Networking
- Microsoft Exchange
- Virtualization
- Sccm
- Vulnerability Management
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