Neil Thomas
Global Crisis Incident Manager @Microsoft
Chester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2021 — Present
Global Crisis Incident Manager @Microsoft
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GB
EDUCATION
2005 — 2006
The Nottingham Trent University
Master of Arts (MA)
2001 — 2005
The Nottingham Trent University
Bachelor of Arts (BA)
SKILLS
Stakeholder ManagementMicrosoft ExcelMs ProjectAgile Project ManagementProduct ManagementGlobal PoliticsWindows MobileProject ManagementPersonal DevelopmentGlobalizationBusiness Continuity ManagementProcess ImprovementCustomer ExperienceTelecommunicationsTeam ManagementAgile Application DevelopmentData AnalysisContact CentersCall CentersForeign Policy AnalysisBusiness SalesBusiness Process ImprovementInternational RelationsInternational Political EconomyOperations ManagementCall Center AdministrationPoliticsTrend AnalysisCustomer Relationship Management (Crm)Performance ManagementCrmCustomer Service
ABOUT NEIL THOMAS
Operational leader with 20 years’ experience, specialising in incident escalation, crisis…
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