Neil Sheppard
Senior Quality Lead @Microsoft
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WORK HISTORY
Senior Quality Lead @Microsoft
GB
Working within Studios Quality, the central quality group within the Xbox Games Studios. Partnering with studios to create quality experiences.
EDUCATION
Bournemouth University
BSc, Information Systems Management
SKILLS
ABOUT NEIL SHEPPARD
A highly experienced Leader of Product & Program Managers, with 23+ years of successful Web/Digital delivery on mission critical programs & products. Career HighlightsMicrosoft (13+ years in total). Building, leading, coaching and mentoring amazing teams of Product & Program Managers from around the globe. Developing Product & Program strategies, OKRs & delivering ground breaking new products (e.g. New Bing AI ChatGPT) to 100m+ end users. Driving Product Quality. Setting the right competitive success metrics with leadership, projecting/reporting on key results & running product quality initiatives with engineering teams to hit targets. Tesco Technology. Lead Product Manager for Tesco Clubcard International (MY, TH, PL, HU, TK, CZ & ROI). Delivering 30+ market specific features resulting in savings/increase in sales of >10m. Lead Program Manager for Clubcard (e.g. Instant Earn & Burn Points)HM Passport Office. Agile Delivery Lead & Scrum Master, successfully delivered first key passport sign up scenarios replacing backend systems for UK Passport services. 8Ninths & EightVFX. VFX Producer for visual effects on commercials & music videos for award winning directors, agencies and brands. Creative Technologist utilizing Virtual/Augmented reality technologies in order to develop cutting edge new digital experiences. LBI Digital Agency. Senior Program Manager & Senior Web Developer on projects ranging from £30k to £11m for clients like Adidas, Nike, Electronic Arts, Kraft Foods, etc. KEY SKILLS SUMMARY- Leadership & People Management- Strategic & Creative Thinking- Product & Program Delivery- Metric Driven- Customer Evangelist- Multi-tasker- Agile Trained with Scrum Master experience- Technical engineering background- Strong cross discipline collaborator (Design, User Research, Engineering, Marketing, Account Managers, Leadership team, etc.)- Fast learner of new technologies and processes- Friendly & social people person (Strong EQ - Emotional Intelligence)
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