Neil Munnoch

Managing Partner @Nordstar

Newcastle Upon Tyne, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2019 — Present

Managing Partner @Nordstar

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GB

Helping businesses find their direction – bringing experience and expertise in leading business and technology strategy development, innovation, change, and transformation programmes for some of the UK’s leading brands and organisations. But don’t let that overwhelm you.The ethos of nordstar* is simple: no jargon, no buzzwords – just practical tools and techniques that improve your business health and capability. We take the time to understand you, your business, and your customers to create tailored solutions that deliver real impact.I bring extensive experience in strategy development, customer experience improvement, and business transformation. I’ve led large-scale change programmes and been consistently recognised for delivering innovative, results-driven solutions that align with client goals.With a career spanning healthcare, financial services, travel, construction, software development, and telecoms, I’ve developed customer-centric strategies and led transformative projects that address operational challenges and drive growth. My expertise includes:Technology and Data Leadership: Driving data strategies, building efficient, secure, scalable technology with tools including software development, low-code automation, data analytics, and cloud technologies (Microsoft Azure, Google Cloud, AWS).Mergers and Acquisitions: Providing leadership, management, integration and strategy support during complex transitions.Cross-Functional Leadership: Adapting quickly to new areas, building high-performing teams, and fostering collaboration.Change and Improvement Expertise: Delivering clear, actionable, and impactful recommendations through practical tools and techniques.We’re dedicated to empowering businesses with straightforward advice that delivers tangible results, helping them grow and thrive without unnecessary complexity. Let’s work together to achieve your goals.

EDUCATION

N/A

Durham University

Master of Business Administration - MBA

2006 — 2008

Durham University

Master of Business Administration - MBA, Business Administration and Management, General

N/A

Northumbria University

Bachelor's Degree

SKILLS

Project ManagementVoipVendor ManagementPre-SalesManaged ServicesIntegrationProject Portfolio ManagementMobile DevicesBusiness TransformationIT ManagementBroadbandPmoLeadershipStakeholder ManagementTeam LeadershipCustomer ExperienceTelecommunicationsPrince2Management ConsultingIpIT StrategyProgram ManagementStrategyRequirements AnalysisCloud ComputingProcess ImprovementBusiness CaseOutsourcingSolution ArchitectureBusiness StrategyCrmItilProject DeliveryService DeliveryBusiness AnalysisChange ManagementBusiness Process ImprovementService ManagementProduct ManagementTeam Management

ABOUT NEIL MUNNOCH

At nordstar*, we help businesses find their direction. As Managing Partner, I bring a proven track record of delivering strategic, customer-focused change and business transformation programmes, having worked with some of the UK’s leading brands and organisations, with clients from start ups to global FTSE 100 companies.nordstar’s ethos is simple: no jargon, no buzzwords – just practical tools, techniques and guidance to improve your business health and capability. We specialise in helping, founder-led businesses or organisations experiencing or looking for significant growth. Taking the time to deeply understand your business, customers, and outcomes, we provide actionable advice that aligns with your goals and supports your success.Throughout my career, I’ve been recognised for delivering innovative and effective programmes, consistently highly rated for my ability to lead impactful change and drive results. With extensive experience across customer experience, strategy, change management, business transformation, and programme management, I’ve worked across diverse areas, including Healthcare, Travel, Financial Services, Construction, Service, IT, and Procurement.With expertise spanning data analytics, software development, low-code automation, cloud technology, finance operations and providing strategic support during mergers and acquisitions. I’m confident working at all levels, building high-performing teams, and quickly adapting to new settings.I’m confident working at all levels, quickly adapting to new settings, building high-performing teams, and delivering specific outcomes as a contract professional.If you’re looking for clear, impactful consultancy, contract expertise, or interim leadership that puts your business and customers at the centre, let’s connect.

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Neil Munnoch — Managing Partner at Nordstar in Newcastle Upon Tyne, GB | Unifers