Neil McCleery

WORK HISTORY

EDUCATION

ABOUT NEIL MCCLEERY

Neil is an Operations Manager with a background in Execution Managed Services, specialising in Customer Management and Financial Crime Operations. He has dedicated his efforts to large-scale KYC/CDD and Past Business Review remediation programs, honing his skills in team leadership, complaint handling, customer outreach, case review, and quality assurance for a diverse range of clients.His expertise is further enriched by tenures in PwC\'s Deals and Business Solutions Lines of Service, where he specialised in Corporate Intelligence and Account Management. In these roles, Neil sharpened his analytical and investigative abilities, along with stakeholder management, coordination, and strategic planning, all to support PwC\'s partners in driving growth across Priority Client accounts.With over 10 years of experience in Financial Services, primarily within the banking and insurance sectors, Neil has a track record working directly for Lloyds Banking Group and The Bank of London. During his six-year tenure at PwC, he also supported several other banking clients, gaining extensive industry knowledge.At The Bank of London, a FinTech startup, Neil played a role in developing and mapping out Client Services policies and procedures from the ground up. He was also instrumental in building and enhancing Single Customer View regulatory reporting for the bank. Neil\'s comprehensive experience and strategic insights make him a well-rounded professional, adept at both preventive measures and remedial actions in financial services.